Terms & Conditions

Our services
Samet Ayhan LTD provides personalised travel planning services for Türkiye, including holiday packages, hotels, flights, airport transfers, transportation, tours, excursions and holiday activities. Travel plans are tailored to your dates, budget and individual requirements.
Bookings and confirmations
An enquiry does not constitute a confirmed booking. Your selected arrangements, price and relevant booking conditions will be provided before confirmation. A booking is confirmed once the required payment has been received and confirmation has been issued by Samet Ayhan LTD.

Prices and payments
Prices depend on the travel services selected and are confirmed before booking. Payment details and deadlines will be provided in advance. Prices and availability may change until your booking is confirmed.
Changes, cancellations and refunds
Please contact us as soon as possible if you wish to change or cancel your booking. Cancellation, amendment and refund conditions may vary depending on the hotel, airline, transfer, tour or other travel provider involved.

Third-party travel services

Hotels, flights, transfers, tours and activities may be provided by third-party suppliers and may be subject to their own terms and conditions. We will provide relevant information where applicable.

Customer responsibilities

Customers are responsible for providing accurate information and ensuring they have the passports, visas and other travel documents required for their journey.

Contact us

For questions about your booking, cancellations or our services, please contact Samet Ayhan LTD using the contact details provided on our website.